PROGRAMMER
IT MANAGER
PROJECT MANAGER
BUSINESS OWNER

Wahyu Kurniawan

Contact Me

ABOUT ME

20 Years

Developing Software Application

16 Years

IT Manager / Project Manager

4 Years

Business Owner

Summary

Experienced IT Business Service Management (Service Strategy, Service Design, Service Transition, Service Operation, and Continue Service Improvement). Experienced also in leading, managing, analyzing, developing software application.

Education

Polytechnic Institute Technology Bandung

Language

English
Indonesia

Strength

Custom Software Development
Web Application
Database Management System
B2B / B2C
Project Management

WORKING EXPERIENCE

Kementrian Pendidikan Dan Kebudayaan

2001 – 2002 as Programmer

Coding and designing database according to technical documentation
Testing application to make sure everything as expected

2002 – 2005 as Programmer Coordinator

Cover all programmer function
Coordinate all programmers so that all coding is used the same standards
Help prorgammer to find solution for every problem occur during programming

Profescipta Wahana Teknik

2005 – 2007 as Programmer

Coding and designing database according to technical documentation
Testing application to make sure everything as expected

2008 – 2013 as Application Development Manager

Determine project plan and execution. It is the guide to how the project should flow and how the project will be managed, and it reflects the values, priorities, and conditions influencing the project.
Determine project plan and execution. It is the guide to how the project should flow and how the project will be managed, and it reflects the values, priorities, and conditions influencing the project.
Determine scope of project (Planning, Creating, Verifying, and Protecting)
Determine project time (Activities, Characteristic, and how they fit into the project schedule).
Determine quality planning, assurance, and control.
Lead, direct, and orchestrate the project team, the customers, project partners, contributors, and any other stakeholders to achieve the desired results for the project purpose.
Communicate with stakeholders to determine how to fulfill their requirements.
Get the correct information on the correct schedule to the appropriate stakeholders.
Create status report, measure performance, and forecast project conditions.
Identify project risks, analyze and rank them, and determine what actions, if any, need to be taken to avert these threats.

Mandiri AXA General Insurance

2013 – 2017 as IT BSM (Business Service Management) Assistant Manager

Collect and provides solutions to solve the problem use Information Technology or repair the process.
Ensure the development system application and IT infrastructure can support sales objective and overall company business plan with still align with Regional AXA standard, Bank Mandiri standard and comply with local regulator.

2017 – 2018 as IT BSM (Business Service Management) Manager

Manage IT project both of local and regional project in line with company and Group roadmap and strategy.
Make a report of achievement in IT periodically to management.
Ensure all project related of development and implementation of IT strategies and plan, to ensure the deliverables of IT solutions within target timeline and acceptable cost, in line with company long-terms business objectives.
Support the building, training and motivation of a high performance team. Develops and creates effective team and individual goals and ensures appropriate, timely performance management.
Managing cost saving from project and reengineering proces

Mandiri AXA General Insurance

2013 – 2017 as IT BSM (Business Service Management) Assistant Manager

Collect and provides solutions to solve the problem use Information Technology or repair the process.
Ensure the development system application and IT infrastructure can support sales objective and overall company business plan with still align with Regional AXA standard, Bank Mandiri standard and comply with local regulator.

2017 – 2018 as IT BSM (Business Service Management) Manager

Manage IT project both of local and regional project in line with company and Group roadmap and strategy.
Make a report of achievement in IT periodically to management.
Ensure all project related of development and implementation of IT strategies and plan, to ensure the deliverables of IT solutions within target timeline and acceptable cost, in line with company long-terms business objectives.
Support the building, training and motivation of a high performance team. Develops and creates effective team and individual goals and ensures appropriate, timely performance management.
Managing cost saving from project and reengineering proces

ACHIEVEMENT

March 2013 - July 2018

Business Peneration

Implement Sharia Insurance
B2B system for new business

Networking Improvement:

Implement PABX and VOIP in all branches
MPLS to Improve networking from branches to head office

Process Improvement :

Implement B2B payment to improve collection processing
MyAXA Mandiri Claims the first mobile claim in AXA Mandiri General Insurance for Motor Vehicle and Travel insurance
Implement Robotic Process Automation to improve process in policy processing

System Improvement :

Core system migration from desktop application to web application
Build Renewal Reminder and Tracking System to track renewal insurance of clients
Build E-Document System to support paperless and go green policy, and reduce paper and time cost

Self Improvement :

Become Critical Performers 2016 AXA Indonesia
Agent of Change 2016 Mandiri AXA General Insurance culture
Facilitator process improvement using PDCA method 2016-2017
Become 1 of project champion 2018 to complete top priority project 2018

November 2001 - March 2013

Standard Chartered Bank : Develop E-Statement Engine

ANZ Bank :

Develop Reimbursement System,
Remittance System,
Maintaining Credit card and Banking E-Statement.

PT Smart Tbk : Develop Tracking Internal Audit Report Administration (TIARA).

PT Honda Prospect Motor : Maintaining CATS Application for Honda in all over Indonesia. CATS (Customer Analysis and Traceability System) is a CRM application to monitor dealer in Indonesia

RBS Bank : Develop and maintaining Credit card and Banking E-Statement.

Pfizer :

Develop VDMA (Visit Doctor Mobile Application),
SMSGateway

PT Unilever Indonesia :

Develop Web Application Claim Management System.
Develop Enterprise Reporting Service (Application and Database Migration), ERS is used as a middleware between SAP and the 3rd party applications.

PT Haron Robson- Sydney : Develop Web Application Lightmatters Inventory Database and more than 30 project and application developed during this time.

National Education Department of Indonesia : Develop PAS (Paket Aplikasi Sekolah) to produce school report all around Indonesia.